Web platform for
The Well Spa

The challenge

A returning customer is a company’s most valuable asset. To get more customers to return to The Well’s brand-new hotel, they needed a modern, customer-centric online booking system: saving people time on the phone, and their customer service team – time spent on the other end of the line. With the new service, all of that could be done online, with less engagement from the client’s team, and a higher success rate for customer acquisition.